Shipping Policy
Shipping Policy
Last updated: May 31, 2026
Processing Time
All orders are handmade to order. Processing typically takes 2-5 business days before shipment. Delivery estimates below do not include processing time.
Shipping Costs
Free shipping is available on all orders to the regions listed below. No minimum purchase is required and no code is needed.
Shipping Regions and Estimated Delivery
| Destination | Method | Estimated Delivery After Dispatch |
|---|---|---|
| Hong Kong, China | Standard | 3-7 business days |
| United States | Standard International | 10-14 business days |
| United Kingdom | Standard International | 10-14 business days |
| Canada | Standard International | 10-14 business days |
| Australia | Standard International | 10-14 business days |
| New Zealand | Standard International | 10-14 business days |
| European Union countries available at checkout | Standard International | 10-14 business days |
| Selected Middle East regions available at checkout | Standard International | 10-14 business days |
Total Estimated Delivery Time
Total estimated delivery time is processing time plus shipping time. For most international orders, the total estimated delivery time is 12-19 business days.
Shipping Origin
Orders are prepared and shipped from Chongqing, China.
Carriers and Tracking
Every order includes tracking. Once your order ships, you will receive a confirmation email with a tracking number. Carriers may include local postal services or courier partners depending on the destination. You can track your package through our website or the carrier's portal.
Customs Duties, Taxes, and Import Fees
International orders may be subject to customs duties, VAT, import taxes, or brokerage fees. These fees are the responsibility of the recipient and vary by country. Product prices and shipping charges shown at checkout do not include destination-country import duties unless explicitly stated at checkout.
Lost or Delayed Packages
If your package is delayed beyond the estimated delivery window or appears lost in transit, contact us at qq1738403129@gmail.com with your order number. We will work with the carrier to locate your order. If the package is confirmed lost, we will arrange a replacement or another reasonable resolution.
Questions
If you have questions about shipping, contact us at qq1738403129@gmail.com. We usually respond within 24-48 business hours.