Shipping Policy

Last updated: June 2026

Shezair is an independent handmade press-on nail studio based in Chongqing, China. Each order is prepared, inspected, and packed by hand before dispatch.

Shipping Summary

Free shipping: We offer free shipping on all orders.
Processing time: Most orders are prepared within 2–5 business days.
Estimated delivery: International delivery usually takes about 10–14 business days after dispatch.
Shipping origin: Chongqing, China.
Tracking: Tracking information is sent by email after dispatch when available.

Processing Time

Most orders are prepared within 2–5 business days. Because Shezair nail sets are handmade and checked before dispatch, processing time may vary slightly during busy periods or for detailed designs.

Estimated Delivery Time

International delivery usually takes about 10–14 business days after dispatch. Delivery time may vary depending on destination, carrier, customs, weather, and holiday delays.

Destination	Estimated Delivery After Dispatch
United States	10–14 business days
United Kingdom	10–14 business days
Canada	10–14 business days
Australia / New Zealand	10–14 business days
European Union	10–14 business days
Hong Kong, China	3–7 business days

Tracking

After your order ships, you will receive a tracking email when tracking is available. Tracking information may take up to 24–48 hours to update after dispatch.

Customs, Duties & Taxes

International orders may be subject to customs duties, VAT, or import taxes. These charges are set by the destination country and are the customer’s responsibility when applicable.

Lost or Delayed Packages

If your tracking has not updated for an unusually long time, or if your package appears lost, contact support@shezair.com with your order number. We will help check the shipment status with the carrier.