Shipping policy

Shipping Policy

Last updated: May 2026

Shipping Destinations

We ship worldwide. Major destinations include:

  • United States — All 50 states, including Alaska & Hawaii
  • Canada — All provinces & territories
  • United Kingdom — England, Scotland, Wales, Northern Ireland
  • Australia — All states & territories
  • European Union — Germany, France, Italy, Spain, Netherlands, Belgium, Austria, Ireland, Sweden, Denmark, Finland, Portugal, Poland, and more
  • Middle East — UAE, Saudi Arabia, Qatar, Kuwait, Bahrain, Oman
  • New Zealand

If your country is not listed above, please check at checkout or contact us — we may still be able to ship to you.

Processing Time

All orders are processed within 1-2 business days (Monday-Friday, excluding holidays) after receiving your order confirmation email. You will receive a notification with tracking information once your order ships.

Estimated Delivery Times

Destination Standard Shipping
United States 5-10 business days
Canada 7-12 business days
United Kingdom 7-10 business days
Australia 8-14 business days
European Union 7-12 business days
New Zealand 8-14 business days
UAE / Saudi Arabia / Middle East 5-10 business days

Please note: delivery times are estimates and may vary due to customs processing, weather, peak seasons, or local postal service delays.

Shipping Rates

We offer FREE standard shipping on all orders worldwide. No minimum purchase required.

Order Tracking

All orders include tracking. You will receive a shipping confirmation email with your tracking number once your order ships. Please allow 24-48 hours for the tracking link to become active.

Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, or additional fees upon arrival in the destination country. These charges are determined by your local customs authority and are the responsibility of the customer. Shezair is not responsible for any customs fees or delays.

Lost, Stolen, or Damaged Packages

If your package arrives damaged, or if it is lost or stolen in transit, please contact us at qq1738403129@gmail.com within 7 days of the expected delivery date. We will work with the carrier to resolve the issue and ensure you receive your order.